Here are some examples of the work we have undertaken: Review of the Taxi User Subsidy Scheme New recruitment strategy for Maxi Plus Taxi Drivers Development of new disability awareness training for Westrail Training needs analysis for Customer Service Officers Community education package for the Ageing and Disability Department NSW. Developed functionally based assessment criteria and eligibility guidelines for Taxi User Subsidy Scheme Development and delivery of nationally accredited disability awareness training sessions for Swan Taxis Research project: wheelchair user spatial requirements for vehicles. Production of a disability awareness videos 'All Aboard' and 'Ask First' Development of vehicle design guidelines for multi-purpose taxis Facilitation of meetings and workshops Training information staff for Serco Transport Services Customer Services Training Analysis bus drivers.